“People make the best choices they can at any given moment, given their present model of their world?”
"Human beings have a peculiar trait; if they find something they do doesn't work, they do it again!"
"If what you're doing isn't working, do something different."
"The meaning of any communication is the response that you get. If you're not getting the response, change what you're doing.”
“In any system, including human ones, the element with the widest range of variability will be the one that determines the outcome."
“Keep asking
"Process is more important than *******. If you alter the *******, change takes for ever."
"Problems have much more to do with process, with the way experience is organised and structured. If you can change the organising process, you can change outcome more easily, more quickly and more enduringly. Therapy means change."
"To be a good communicator, you need 3 things.
First, to know what outcome you want.
Second, you need maximum flexibility in your own behaviour.
Third, you need to be able to notice, fully and accurately, the responses you are getting?”
"Somewhere inside most people are the resources they need to overcome most problems. Therapy locates and then re-locates them."
"Match, link, lead.”